Privacy and Data Security
What we collect
We may collect your name, trading and/or residential address (required for customers), telephone numbers, email addresses and other information relevant to establishing a business relationship or in the case of consumers a direct selling relationship with you. We may also collect and use information about your computer and about your visits to and use of this website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and to fulfil any sales contract with you; We use your delivery address to know where to send the order, we use your email address and telephone number to update you about your order status. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From the 25th May 2018, in accordance with GDPR legislation, we will only send you marketing emails if you have opted in to receive these emails, or if you have already provided consent. We use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to our e-newsletters at any time by clicking the unsubscribe link at the bottom of any of our emails
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We cannot see your password.
Dormitory do not store credit card details
We require third parties to respect the security of your data and to treat it in accordance with the law. We share your data with the following organisations in order for them to fulfil services for us. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
The following third-party service providers process personal information about you for the following purposes:
- Royal Mail: for the delivery of sales orders from us to you
- Google: to assist us in the improvement and optimisation of our website
- Stripe: to process payment of any retail order you make with us
- WooCommerce: to provide website hosting services
We will also disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If Camden Source Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply terms and conditions of sale and other agreements; or to protect the rights, property, or safety of Camden Source Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You are entitled to view, amend or delete the personal information that we hold. Email your request to firstname.lastname@example.org or you may write to us at Camden Source Ltd, Ingleby House, Crowhurst Road, Brighton, East Sussex, BN1 8AF. We will deal with your request as quickly as possible.